FAQ
Eight questions we hear most.
If yours is not here, mail us — short answers come back fast.
- What does FileDigest actually do?
- It takes one or more files, such as PDFs, DOCXs, slides, or folders, and produces one ordered Markdown document with section headers, tables, code blocks, and source-file metadata preserved. You paste that document into any LLM. We do not run the LLM for you; we hand you a clean input.
- How long does processing take?
- A typical 4.5MB cold-start run finishes in about 62 seconds. The same file warm comes back in roughly 17 seconds. Larger jobs scale roughly linearly with token count.
- What file formats do you support?
- PDF and DOCX are the primary formats. PPTX, XLSX, HTML, Markdown, plain text, common image formats, ZIP batches, and folder picks are supported where the parser can read them.
- Do you keep my files?
- Source files are deleted from object storage immediately after a successful job unless you explicitly opt to retain them. Processed digests stay 7 days on Free, 30 on Pro, 90 on Business. Full details in our privacy policy.
- How is pricing measured?
- In LLM tokens — the same units the model sees, roughly 1,000 tokens per 1.5 pages of typical PDF. Free is 3M tokens / month. Pro and Business scale up. See the breakdown on /pricing.
- Is there an API?
- Yes, but it is a Business/private-beta feature while key issuance and rotation finish. See /docs/api for the latest.
- What are IU72 panels?
- A 12-panel HTML snapshot of the document — opening frame, context, drivers, mechanism, evidence, and so on — derived directly from the source. Useful as a visual companion to the Markdown digest. Full description on /docs/iu72.
- Where do I report a bug or ask for a feature?
- Email hello@filedigest.app. We read everything. Bug reports with the job id and a brief description are most useful.